Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how Full Adventure Tours collects, uses, maintains, and discloses information collected from users (each, a “User”) of the fulladventuretours.com website (the “Site”). This policy applies to the Site and to all products and services offered by Full Adventure Tours.

PERSONALLY IDENTIFIABLE INFORMATION

We may collect personally identifiable information from Users in a variety of ways, including—but not limited to—when Users visit the Site, register on the Site, make a purchase, fill out a form, and in connection with other activities, services, features, or resources we make available on the Site. Users may be asked, as appropriate, for their name, email address, mailing address, phone number, and national ID. Users may, however, visit the Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

NON-PERSONALLY IDENTIFIABLE INFORMATION

We may collect non-personally identifiable information about Users whenever they interact with the Site. Non-personal information may include the browser name, the type of device, and technical information about Users’ means of connection to the Site, such as the operating system, Internet service providers utilized, and other similar information.

PAYMENT METHOD INFORMATION

Full Adventure Tours does not store Users’ credit card numbers or other credit data. We do store the authorization number for transactions. When a User pays by credit card, the request is directed to our payment processor’s server to complete and validate the transaction.

HOW WE USE COLLECTED INFORMATION

Full Adventure Tours may collect and use Users’ personal information for the following purposes:

To improve customer service

Information you provide helps us respond more efficiently to your customer service requests and support needs.

To improve our Site

We may use the feedback you provide to enhance our products and services.

To process payments and communicate about orders

We may use your email address to send information and updates related to your purchase, and to respond to inquiries, questions, and other requests. If you opt in to email communications, you may receive emails that include company news, product updates, or service information. You can opt out at any time by contacting us through the Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell or rent Users’ personal information to third parties. We may share aggregated, generic demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission when required.

VIOLATIONS OF THESE TERMS AND CONDITIONS

If you breach these Terms and Conditions in any way, Full Adventure Tours may take such action as we deem appropriate to respond to the breach, including suspending or blocking your access to the Site, blocking computers using your IP address from accessing the Site, contacting your Internet service provider to request that they block your access to the Site, and/or bringing legal proceedings against you.

THIRD-PARTY WEBSITES

Users may find links on our Site to the websites and services of our partners, suppliers, advertisers, sponsors, and other third parties. We do not control the content or links that appear on those sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services—including their content and links—may change frequently. Such sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including sites that link to our Site, are subject to that website’s own terms and policies.

SECURITY POLICY FOR CARD DATA TRANSMISSION

Full Adventure Tours SRL takes every measure to protect our users’ personal information. We follow industry best practices to help ensure that such information is not misused, altered, or destroyed. We encrypt your credit card information using Secure Sockets Layer (SSL) technology with the highest security level— SSL True BusinessID® with EV. We also comply with all PCI-DSS requirements. Our payment methods are provided by third-party services that meet all security and encryption standards to keep our users’ information safe. We ensure that only the data necessary to complete the requested process is used. We recommend reviewing those providers’ privacy policies to better understand how they handle submitted information. (APP AZUL GO — TERMS & CONDITIONS OF USE AND PRIVACY POLICY.)

CHANGES TO THIS PRIVACY POLICY

Full Adventure Tours may update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the bottom of this page. We encourage Users to check this page frequently to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Full Adventure Tours

Address

Av. Núñez de Cáceres #370, Local 3-B, El Millón (next to Subway)
Santo Domingo 10149
Tel: +1 (809) 535-3320
Email: info@fulladventuretours.com